配置文件 和 通知 常见问题
配置文件 和 通知 常见问题
通知
How do I enable or disable mobile alerts?
请浏览 通知 首选项 page to update your alert 和 notification preferences.
How do I enable or disable push notifications?
You can enable or disable push notifications from the myPSE app by:
- Signing-in to the myPSE app, tapping My Settings 和 toggling notifications on/off.
- Or, you can enable/disable push notifications at the device level by going to your phone's settings 和 enabling/disabling notification for the myPSE app.
Will you let me know if my power goes out?
是的! If your service address is part of a reported outage, we can send you an alert. We'll let you know if your power is out, your estimated restoration time, 和 when your power has been restored.
You can set up outage alerts 和 manage communication preferences for phone, 电子邮件, or text notifications by visiting the 偏好中心.
What are Bill Due Reminder 通知 和 how can I sign up to receive them?
Bill Due Reminder 通知 are automated alerts sent via text or 电子邮件 five days prior to your bill's due date if the account has a balance due.
To turn on Bill Due Reminder 通知
- Sign in to your customer account on hbs-us.com
- Navigate to "My Settings"
- Under "通知", find Bill Due Reminder 通知 和 click the toggle to "on" for 电子邮件, SMS文本, 或两个.
- Click the "SAVE" button at the bottom of the page
能源使用
How can I reduce my energy usage?
Turning down the heat while you're asleep or away from home, using weather-stripping for windows 和 doors, 和 taking shorter showers can all make a big impact on your energy usage.
查看我们的 Energy Saving Tips page for more information on how to reduce your energy usage.
How can I see my energy usage?
Please sign in to 我的账户 和 visit 我使用 to view your energy usage data.
配置文件
How do I update my mailing address, phone number, or other program details?
请浏览 My Settings page to update your contact information 和 notification preferences.